Filing with Fresno DA. ordered something that was damaged, returned it ordered again, had to go pick it up (paid them for shipping). Second item, was told delivery in our area every Thursday, you got it, not enough deliveries to make it cost effected. Called numerous times, never rec'd a call back so you guessed it, going to Fresno to pick it up. WILL NEVER ORDER ANYTHING IF THE END RESULT IS "WHITE BEAR" I suggest you do the same.
I've used White Bear Transportation twice now for two different shipments to my house in Coarsegold CA and both times they have been on time and my shipments were in perfect condition. Their Driver Steve does a great job of placing my deliveries just were I wanted them. I will definitely use them again.
3 mornings now I have been told my delivery would be that day at a specific time so I have taken off work. I finally called end of day to be told the drivers went home early with no notification to me and will now have to wait until Monday hopefully. 6 days after expected delivery date. Didn't help custermer service girl was rude after asking why I was not notified my delivery was cancelled again " we don't do that" she promises we will be first 9a Monday but I'm in disbelief. She also explained she has no contact information for owner/manager Bill so she can not ask him to call me when he had the chance but I can try coming in Monday. So I need to be at two places at once at the office and delivery 51 miles apart. Disaster!!!!!! No communication
Well just one more customer hoping they are able to recover their package from this black hole. My package arrived in Fresno a week ago. After repeated calls to the original shipper, and discovering white bear had sent my package up to Oakhurst, I have gotten them to agree to bring it back to Fresno so I can pick it up myself at their warehouse! Wish me luck! I'm hoping I don't disappear into that black hole!
So incredibly rude and unhelpful! Jim made it very clear that policies take priority over customer service! They only deliver once a week, and allow the purchasing company to tell you an item has been delivered when it absolutely hasn't. It's unfortunate if your package lands at this place.
White Bear Transportation is a US Moving Company based in Fresno, California. White Bear Transportation is located at 3128 S Parkway Dr, Fresno, CA 93725, USA.
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